The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
No these rucksacks will not fit an A4 folder
No the rucksacks do not come with a bottle holder
Unfortunately there is no returns,exchanges or refunds on personalised items.
Yes you can change the font. Please let me know which one you would like in the personalisation box.
Please message me first to see if this is possible. Please don't make a purchase and leave a note requesting ASAP dispatch as I won't see this until I get to your order.